Refund policy

Returns & Refund Policy 🍑✨

I truly want you to be happy with your order! If there is an issue with your package, please don’t hesitate to contact me and I’ll do my best to help ♡

Returns & Exchanges

Returns or exchanges may be accepted for reasonable cases if you contact CutePeachCo within 7 days of receiving your order.

To request a return or exchange, please email:

cutepeachco@gmail.com

Please include:

• Your order number

• Photos of the issue (if applicable)

• A short explanation of the problem

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Eligible Reasons for Returns/Refunds

Reasonable cases may include:

• Damaged items

• Incorrect items received

• Major printing/manufacturing defects

• Lost packages (depending on shipping method)

Each request is reviewed individually.

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Non-Returnable Items

The following are generally not eligible for returns or refunds:

• Change of mind purchases

• Minor color differences caused by screen displays

• Slight handmade production variations

• Orders delayed by postal services or customs

For hygiene and quality reasons, opened or used items may not be eligible for return.

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Important Shipping Notes 🌎

• Customers are responsible for return shipping costs unless the mistake was made by CutePeachCo.

• Refunds are processed after the returned item is received and inspected.

• Shipping fees are non-refundable unless the order arrived damaged or incorrect.

• Untracked international shipping is chosen at the customer’s own risk. CutePeachCo cannot guarantee compensation for lost untracked mail.

• Once a package has been shipped, delivery delays caused by postal services, customs, weather, or courier issues are outside of my control.

Thank you so much for supporting my small business ♡ ˶ᵔ ᵕ ᵔ˶✨